Helping aussie electricians free up 15-20 hours per week.

That’s the Relay way.

We provide virtual administrative support to handle the grunt-work of your business so you can focus on the task at hand.

Relay can reduce your businesses administrative workload by up to 70%

We provide reliable virtual admin assistance to tackle any sort of task, so you can delegate the painful work to us without the stress of managing someone else.

Try Relay 
Risk Free.

Most sparkies have a capacity problem.

  • Too much time on repetitive admin tasks

  • Useless phone calls

  • Expensive local hires that need training and adjusting (and might go wrong)

  • Trying to get paid on time

  • Lack of support

  • Time spent chasing clients

  • Follow-ups, wondering if they’re time-wasters or not

You don’t need more hours,

You just need more hands on deck.

That’s where we come in

  • Customer Service and Support

  • Administration Grunt Work

  • Client Follow-Up / Payment Chasing

  • Employee Onboarding

  • Virtual Team Management

  • Ongoing Communication & Transparency With You

We help electricians stay on top of admin, invoicing, and payment follow-ups so cash flow doesn’t slow the business down.

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  • Job scheduling

  • Invoice follow-ups

  • Customer communication

  • Email management

  • Quoting support

  • Calendar coordination

  • Payment reminders

  • Admin overflow

  • Supplier coordination

  • Job scheduling

  • Rescheduling and calendar management

What we can handle:

  • Invoice follow-ups

  • Payment reminders

  • Customer communication

  • Email management

  • Quoting support

  • Quote follow-ups

  • Managing missed calls

  • Booking new jobs

  • Supplier coordination

  • Inbox organisation

  • Data entry and paperwork

  • Admin overflow

And not only that, we craft a unique role suited just for your administrative needs so that time isn’t wasted on what isn’t a priority. That

  • Appointment confirmations

  • Client follow-ups

  • Processing work orders

  • Managing recurring bookings

  • File and document organisation

  • Timesheet administration

  • Purchase order management

  • Lead follow-up

  • After-service customer check-ins

  • Basic bookkeeping support

  • Tracking overdue invoices

  • General operational support

3-Step process

understand your world

1

Through discussion we map out your admin and operational heavy lifting to figure out exactly what your needs are

Build the role

2

Together we define and construct a personal role to maximise time taken off your hands

Integrate

3

We effortlessly integrate our service into your business to start boosting productivity

On-going refinement and check-ins with you

We provide continued optimisation, performance management, and workflow adaptation to ensure we are growing with your business and your changing needs

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Let’s find out what your needs are.

Schedule a chat, stop waiting and get the ball rolling on maximising your business’ efficiency and productivity.